Privacy Policy

1. Who We Are

Cogneo AI is a technology company specializing in artificial intelligence solutions, automation, system integration, and digital process optimization.

Our goal is to provide intelligent, secure, and scalable tools that improve communication, productivity, and user experience.

2. Commitment to Privacy and Security

Cogneo AI follows international data protection principles, including best practices inspired by the GDPR (General Data Protection Regulation).

We are committed to:

  • Protecting user privacy

  • Ensuring transparency in data usage

  • Using data only for legitimate purposes

  • Implementing technical and organizational security measures

  • Minimizing data collection to what is strictly necessary

3. Data We May Collect

We may collect the following types of data:

  • Name and email address

  • Phone number (when provided)

  • Messages submitted through forms or chat

  • Technical data (IP address, browser, device)

  • Website usage data (pages visited, browsing duration)

  • Cookies and digital identifiers

4. Purpose of Data Usage

Data is used exclusively for:

  • Responding to contact requests and support inquiries

  • Improving the user experience on the website

  • Personalizing content and automations

  • Statistical analysis and performance improvement

  • Operating artificial intelligence systems

  • Preventing fraud and system abuse

5. Legal Basis for Data Processing

Cogneo AI processes data based on:

  • User consent

  • Legitimate interest in improving services

  • Performance of requested services

  • Applicable legal obligations

6. Data Sharing

Cogneo AI does not sell, rent, or trade personal data.

Data may only be shared with:

  • Infrastructure providers (hosting, cloud services, security)

  • Analytics services (e.g., traffic metrics)

  • Automation and AI platforms

  • Legal authorities when required by law

All third parties follow strict data protection standards.

7. Cookies and Tracking Technologies

We use cookies to:

  • Improve the user experience

  • Analyze website traffic and performance

  • Personalize content

  • Ensure platform security

Users may disable cookies through their browser settings; however, some features may not function properly as a result.

8. Information Security

Cogneo AI implements advanced security measures, including:

  • Data encryption

  • Protection against unauthorized access

  • Continuous system monitoring

  • Secure storage on protected servers

  • Security practices based on international standards

Despite these measures, no system is 100% secure, and users acknowledge the inherent risks associated with the internet.

9. User Rights

Users have the right to:

  • Access their personal data

  • Correct inaccurate information

  • Request data deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability (where applicable)

Requests may be submitted through the company’s official contact channels.

10. Artificial Intelligence and Automated Processing

Cogneo AI uses artificial intelligence systems to:

  • Automate responses

  • Improve customer support

  • Process information efficiently

Users acknowledge that part of their interactions may be automated, while remaining subject to monitoring and quality-control systems.

11. Data Retention

Data is stored only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

12. International Data Transfers

In some cases, data may be processed outside the user’s country of residence, always with appropriate safeguards and compliance with international data protection standards.

13. Minors

This website is not intended for individuals under the age of 16. We do not knowingly collect data from minors without appropriate consent.

14. Changes to This Policy

Cogneo AI reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

15. Contact

For any questions regarding privacy or data protection:

📧 Email: contact@checklistia.online